Terms of Service

Last Updated: September 2025

1. Acceptance of Terms

By accessing or using KardiaSync's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms constitute a legally binding agreement between you and KardiaSync.

2. Service Description

KardiaSync provides an AI-assisted cardiac monitoring and decision support platform. Our services include:

Integration with wearable devices and medical equipment
Longitudinal cardiac data analysis
Risk trend identification and alerts
Decision support tools for healthcare providers

3. Medical Disclaimer

IMPORTANT: NOT A MEDICAL DEVICE
‍KardiaSync is a decision-support tool and does NOT provide medical diagnosis, treatment, or clinical advice. Our platform is designed to complement—not replace—professional medical care. Always consult qualified healthcare professionals for medical decisions.

Users must not rely solely on KardiaSync for medical emergencies. In case of emergency, contact emergency services immediately.

4. User Responsibilities

4.1 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access

4.2 Accurate Information

You must provide accurate, current, and complete information when using our services and update it as necessary.

4.3 Prohibited Uses

You agree NOT to:

Use the platform for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the platform's operation
Share, sell, or transfer your account to others
Reverse engineer or copy our software

5. Healthcare Provider Terms

Healthcare providers using KardiaSync must:

Maintain appropriate professional licenses and credentials
Exercise independent clinical judgment
Comply with applicable medical standards and regulations
Obtain proper patient consent for data collection
Use the platform as a supplementary decision-support tool only

6. Data and Privacy

Your use of KardiaSync is subject to our Privacy Policy. By using our services, you consent to our collection and use of data as described in the Privacy Policy. We implement security measures to protect your data, but no system is completely secure. You acknowledge the inherent risks of electronic data transmission.

7. Intellectual Property

All content, features, and functionality of the KardiaSync platform are owned by KardiaSync and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services for their intended purpose.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

KardiaSync is provided "as is" without warranties of any kind
We are not liable for any indirect, incidental, or consequential damages
We are not liable for medical outcomes or clinical decisions
Our total liability shall not exceed the fees paid by you in the past 12 months

9. Indemnification

You agree to indemnify and hold KardiaSync harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Service Modifications and Termination

We reserve the right to:

Modify or discontinue services at any time
Suspend or terminate accounts for violations
Update these terms with notice to users

11. Governing Law

These terms are governed by the laws of Canada and the province where KardiaSync is headquartered. Any disputes shall be resolved in Canadian courts.

12. Contact Information

For questions about these Terms of Service, contact us at:
Email: legal@kardiasync.com
‍General Inquiries: info@kardiasync.com
‍Address: 1725, 16th Ave, Richmond Hill, ON